holland america onboard credit
Absolutely nothing is charged to your credit card until the final day or evening of your cruise. The plan can be activated on any device, but only one device can be actively connected at a time. A 3% service fee will be added to your onboard account for all cash advances. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Lines liability will not exceedUS$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. In Australia, call us toll free at 1-800-260-639. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. CC Help Jenn On the second day, go to the desk (or a kiosk) and ask for a copy. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Birth certificates can be an original or certified copy. Shirts/cover-ups and footwear are always required indoors. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. The charges are subject to change without notice. It is not that unusual to be given incorrect information by HAL customer service reps. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Holland America Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. You will have just 1 receipt showing up on your shipboard account. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Visit hollandamerica.com for more information. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Please contact us or your travel advisor for more information. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. You will be able to leave a comment after signing in, By Dining venues vary by ship. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. I never knew this. Capacity is limited for many activities, so book early using your Onboard Credit. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Please Note: There is not an Automated Teller Machine (ATM) available on board. So we spent all the OBC but $18, and they just refunded the $18. Would the front desk be able to tell us do you know? What you need to know before you go on a Holland America Line cruise. of getting by a scooter left in a hallway. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. If we do not have your information by this deadline, you will be unable to sail. Guess we're just lucky. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. Transfers are available to Flight Ease guests and to guests who have independent flight plans. Download the app before your cruise, log in, and immediately start using Navigator. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Please print out Express Docs including Boarding Pass prior to your sail date. Limited time offer, Savings for Onboard Bookings Only. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. Vaccination requirements change frequently. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. I can see this is one cruise where we wont be splurging on extras. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. With Carnival, they held $70X4 adults and $70X2 kids. If you receive a busy signal or message, please hang up quickly and try your call again. By Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Offer expires November 15, 2022. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. In your stateroom you will find laundry bags and price lists conveniently located in your closet. Please do not forget to print them out prior to leaving home. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Please note that this is a U.S. government regulation over which Holland America Line has no control. I appreciate the info above, being relatively new to HAL. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. Please log in to purchase your shore excursions. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Correct -- no savings. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Make the Most of Onboard Credit. Internet is accessible from the comfort of workstations on board or from a personal laptop. I think a lot of the confusion results from passengers wanting to reserve the OBC for the gratuities. Shore Excursion credit must be used pre-cruise when applied toward an Alaska Cruisetour Land Excursion purchase. Onboard Credit is spending money for you to use to purchase products or services while onboard. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. I dont think weve paid attention before (obviously not!) This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. The amount of Onboard Credit you'll recieve is based on your stateroom selection. Have the post office hold your mail. Offer applies to 1st/2nd guests in a stateroom only. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Promotional credits are nonrefundable. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. All cash advances are subject to restrictions. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Registration is free and there is no obligation to bid. Download Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. WebFind the best value cruise sailings to South America in January 2024. Please note: This service is available only on days of sailing. LauraS Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. A total of $420. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. It happened to us once and we were very glad we had enough until getting reimbursed back home. Each item is authentic and many are branded with designer names you have come to trust. Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Please Search for the many threads that have discussed this before. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. What have people been experiencing lately using OBC towards gratuities? WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Visithollandamerica.com for more information. The choices are endless. Book and save with our Have It All cruise fare. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. (See section for Bags VIP Luggage Delivery below for details.). locations will accept major credit cards, and some will accept U.S. dollars. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. and souvenir bar glass at any bar. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. The representatives will help you with luggage tags. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Personal checks are not accepted on board. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Your seating assignment will be noted on your guest card upon boarding. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Any excess deposit will be refunded to you at the end of the cruise. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Be certain to bring along a record of all your vaccinations. disembarking the ship, and for making purchases on board. Thanks! Some clearances will require face to face inspections, details will be communicated to you onboard. of people and the oceans we sail upon. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Even through two hurricanes. We are equally passionate about protecting and preserving the pristine destinations that we visit. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. This is only a "hold' and not a charge to your credit card. All mail is subject to local postal office procedures and rates in the port mailed. 150th Anniversary Celebration | 2023 Cruise Deals | Holland America Line. I'm sure the staff would be grateful. Youll find something that sings to your heart, night after perfect night. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Discussed here very regularly. Frequently Asked Cruise Questions - Know Before You Go the vessel leaves. And I have been successful with just putting gambling money on room account and then cashing out at casino. It indicates the ability to send an email. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Discover ancient cities, seaside towns and a rich culinary tradition. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. It's not a deposit, but they do hold the funds on your card. I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. When you buy cocktails, bottled water, sodas, anything from any bar, a 15% gratuity is automatically added on. ), and spa treatments. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Distribute your ship phone number to friends and relatives. Electronic cigarettes are not permitted in staterooms or in other public areas of the ship other than designated smoking areas. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. :D. I understand that. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. Any and. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. Cruise lines are no different. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Crew Appreciation: Receive prepaid stateroom gratuities on board. Every decision we make starts with that basic rule. Crew Appreciation and Service Charge Policy. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. of your seating request will be listed on your Cruise Contract. This topic is now archived and is closed to further replies. Other restrictions and exclusions may apply. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. Promotional credits are nonrefundable. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. Personal checks are not accepted on board. He could still use it to get access, but he would not be able to charge anything. We don't drink enough to make the drink package pay. Holland America Line's 150th Anniversary celebration continues with a sweepstakes that runs through March 31, 2023. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). ), after handling money and pens, and after using the restroom. gpmacki, July 28, 2010 in Holland America Line. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. WebMake travel your tradition during Holland America's 150th year of cruising! No exceptions will be made. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Holland America Line reservesthe right to substitute products when specified brands are not available. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. A fare will be considered a Comparison Fare only if its booking consists of details that are identical to those of the original booking (including, but not limited to, the same ship, sail dates, stateroom category and number of guests as the original booking). Every cruise ship I'm been on has a cash machine and I've never seen it down. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. For further information on our relationship with airlines, please refer to your Cruise Contract. WebResident's Offer: Up to $200 discount plus up to $100 Onboard Credit with Holland America For a limited time, residents of Arizona, California, Florida and Nevada can save big on Holland America Line! We have some from HAL; some from TA and also our CCL stocks.
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