alight customer care representative job description

We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. Take lead in trainings of groups or community-based facilitators in good agronomic practices and financial literacy. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Health, Dental, Vision, Life Insurance and more. Alight Solutions Customer Care Representative Jobs Learn how this feature works. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Customer Service Representative Job Description - Betterteam Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at alight.com . Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. Want to receive job alerts for similar jobs? At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. There is no travel required for this position. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. To deliver on this purpose, we do things differently. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Please note that all salary figures . Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Benefits start on your first day of employment, Programs & activities that give back to our. Find out if you meet the requirements! Apply to Operator, Distribution Manager, Senior Benefits Analyst and more! Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Customer Care Representative interview questions and answers By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. * PEOPLE MATTER is one of our company s core values. Customer Service Representative Job Description - Forbes Advisor * Strong attention to detail with critical thinking skills * Bilingual (English/Spanish) is a plus Nuestros clientes dependen de ReedGroup para servir como expertos en una variedad de ausencias, requiriendo un dominio en el conocimiento de mltiples sistemas y productos. At Alight, we believe a company's success starts with its people. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Our story starts with a simple universal truth: Every business is a people business. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Reimagining how people and organizations thrive. 1999 - Qualifications for a job description may include education, certification, and experience. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. This role can be a remote/work from home position located anywhere in the Eastern, Central, Mountain and Pacific time zones. The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. Help us reimagine how people and organizations thrive! Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative Job Description, Skills, and Salary * Use productivity and quality data & metrics to achieve superior customer service results You will be notified during the hiring process which checks are required by the position. Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Website navigation for the employee may be needed as well, * Creating and updating employee files in database, as authorized, * Communicating with third parties to assist the caller with updates or inquiries, * Staying current on Alight s programs and services through on-going training provided by Alight Solutions and self-study, * Staying current on client s programs and provisions through on-going training. * Create and update employee files in database, as authorized. Salaries at Alight Solutions range from an average of $46,253 to $120,077 a year. Sr. Customer Care Representative - with Growth Opportunities Please enter a Name and Password so you can update your Job Alerts in the future. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). It's why we're so driven to connect passion with purpose. Location Stay updated on our new opportunitiesJoin our. Cons We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Read more * Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. You will be notified during the hiring process which checks are required by the position. You will be notified during the hiring process which checks are required by the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Are you interested in helping us shape the future of work and life for organizations, people and their families? Additional pay could include bonus, stock, commission, profit sharing or tips. We are one team, hungry for results, we focus on what matters, and know that for even the most difficult challenges, there is a solution and we will find it. This training will take place during the first 5-weeks of your employment, and the hours are full time. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) 2023 Snagajob.com, Inc. All rights reserved. * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Apply online instantly. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. Making outbound calls to follow up on tickets or confirm/reschedule a participant's appointments. Alight - Customer Care Representative Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. People can always trust us to say what we mean and depend on us to do what we say. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Benefits start on your first day of employment, Programs & activities that give back to our. A customer care representative's salary covers health benefits, transportation, housing, and other related benefits. Get hired today! From company leaders to our newest colleagues, we all play a role in bringing our values to life. A 401k plan that includes a corporate match. Be Real with Alight and help us re-imagine how people and organizations thrive. Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. Customer Service / Guest Services, Part-Time 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. Their job is to help ensure customer satisfaction. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Benefits . We strive for Excellence Every Day by collaborating with our clients and colleagues. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. This may include additional research and ongoing casework. Customer Care Representative, Human Resources - Virtual Job in Tampa Join our team. Full Time At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Average Alight Solutions Customer Support Representative yearly pay in the United States is approximately $37,872, which meets the national average.

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