axs tickets disappeared

- AXS Help Centre What do I do if I have not received my tickets in the post? AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. Downloaded AXSTickets no tickets. AXS Account Your Account My tickets are not in my account? Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. The only option is to cancel while the timer runs out. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. AXS Tickets does not seem very safe to us. Then AXSTickets froze, so I killed and restarted it. Create an account to follow your favorite communities and start taking part in conversations. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Various News: AEW Announces Meet-And-Greet Ahead of Tomorrow's Rampage Its pointless. This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. I have to go to a game this Saturday hoping that it will work by then. Hooray!But it forgot who I was and told me to create an account again. After entering credit card info (correctly) the next button never lights up to proceed to billing address. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. Tap for tickets to see the artists and teams you love. Update AXS Tickets to the latest version on PlayStore. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. Its super easy. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. No paper required. Ive asked to speak to managers , and gotten IGNORED. can't go, and more. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. Also, it makes no difference if you use AXSTickets or the website. Privacy Policy. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. I can log in on my computer but not on the AXS app on my phone. Justuseapp Safety Score for AXS Tickets Is 13.2/100. On buying some items, every consumer can just put in a small quantity of money. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Have had a variety of other problems in the past, particularly with tickets not displaying. Tap for tickets to see the artists and teams you love. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. What fees are there when buying tickets? Slow to respond and when they do it has nothing to do with the issue expressed to them. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. No. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. It's all a fan needs, all in one app. Does not recognize sign in and unable to change password. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. BUY THE PERFECT TICKETSFront row or on the aisle? Things to do around Boston this weekend and beyond Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Sent to voicemail every time, no calls back. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . Ive used the Flash Seats app for years with no problems. This is based on our NLP (Natural language processing) analysis of over 191,013 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . I logged in and it said I had no purchased tickets and no events. AXS | Complaints | Better Business Bureau Profile AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Its all a fan needs, all in one app. Really?!!!. Zero stress. It never comes. All Reviews My daughter ending up unable to transfer her tickets, so lost over $100. I have no problem logging in to my axs.com account on my computer. I got in touch with AXS and the woman I spoke to assured me that everything's alright. So I emailed their support team and I havent revived a response. Solve all AXS Tickets app problems, errors, connection issues, installation problems and crashes. Twice this week my family has tried to transfer tickets from one AXS account to another. Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. NOTHING. Tried it. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Extremely frustrating. So if you find that your tickets have disappeared it seems there's no need to worry. Tap for tickets to see the artists and teams you love. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Mobile app not able to log in. Boooooo Axs. And waited. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. Just buy straight from the venue! AXS site or mobile wont let me sign in for refund. My recipient never received an email with the shared ticket (definitely input the email address correctly). I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . Still no success. Press J to jump to the feed. Yet I do not have my tickets or any co formation. Buying tickets was easy of course .. but getting a refund is a whole other problem. This conclusion was arrived at by running over 191,013 AXS Tickets User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Mine wasn't working earlier, but just checked and now showing in the events section. Hi Lennie, Thank you so much! They show up on website though. Too bad it makes you give AXSTickets at least one star on the review. Payer 4,10 (Page St. Maximin) 38,8 km. Pick your exact se Table of Contents: Anyone else's tickets disappear off of AXS? . Now, put your network on 4G e.g. When I try to log in on the phone, I get a message that says "Please visit our help page or contact support for assistance. This telling me time and time again, that I had NO EVENT COMING. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. AXS App: Selling Tickets Share Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. My email was missing a . There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. You will receive an event confirmation e-mail within 24 hours of your purchase, and your tickets will always be delivered before your event. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Im trying to sell the missing order as it was made in error. So basically quit your job if you want to enquire about your ticket. So I relaunched, and now I was blessedly logged in, searched for my seats again, somehow got them, and now I am on a checkout page that has no mechanism to check out, no functional buttons at all, and Im watching my reservation timer dwindle one more time. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. Tap for tickets to see the artists and teams you love. I am concerned as the show is coming soon. Eventually I had to go through my credit card company to dispute the payment for tickets. Not true! Please help! Cookie Notice Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) This is the second time I had to deal with AXS and both times I had bad experience. There was a message saying if I dont see my tickets to verify my email. I can log in to the account on desktop, but not the app. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. Tickets for London are left various dates avaliable and seats please message for info mainly 02 London left some Sheffield and Glasgow to. They replied that it happens quite often and therefore there should be no need to worry :-). Thanks for the review and enjoy your event! I then had to log into my Facebook account two more times. BUY THE PERFECT No paper tickets required. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. I finally gave up on that. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. What does face value mean? I logged into AXSTickets and saw the tickets. Smaller concert events may have tickets for $20 to $40, while events held at theatres can be in the $50 to $100 range. I add tickets to my cart but when I go to check out it says my cart is empty. I have the confirmation email from AXS so I know I'm using the right email. AXS TicketsJust purchased row * tickets for Halsey at Red Rocks For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. He never received the email. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Official Tickets and Your Source for Live Entertainment | AXS.com I had to log in each time I used AXSTickets, which was several times within a couple of days. Mine kept giving me the incorrect password error when I knew it was correct. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Later it logged me out and I logged right back in. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. Official Tickets and Your Source for Live Entertainment | AXS.com I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Will NEVER use them again. Please fix. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. I did buy two tix, and my friend had not yet accepted the transfer, but why two emails? AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 DO NOT USE AXS! This is for London (October). Expires: Dec 19, 2024. I am going to be extremely upset if I cant go to the TOOL concert. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). So purchasing through the website and AXSTickets doesnt work - even with all their tips. Missing limbs or partially missing limbs; Nervous system condition for example, migraine headaches . Aix-en-Provence Saint-Maximin-la-Sainte-Baume - Mappy First of all their customer service is terrible. I had to try get them on chat again and never got to talk to anyone. Please answer. I fought the charge on my credit card, and they finally credited me back a full 9 months later. I never received my email confirmation for my tickets. AXS (company) - Wikipedia I am so sad and frustrated. My show is on Friday and I so wish I was able to go. Damn thats really smart Im gonna do that from now on. 5 comments 100% Upvoted This thread is archived I got on the phone with AXS customer service, per the venues recommendation, and had them send a new barcode directly to my friend at the venue. Follow the AXS Tickets iOS app troubleshooting guide Here . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The absolute worst and most unprofessional app i have ever used. they couldnt figure it out and he had to leave for the show. I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Seamless transaction, everything worked out perfectly and no issues getting in. It's all a fan needs, all in one app. I received an email back immediately letting me know they received my request. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? This was after spending quite a bit of time talking on the phone with customer service before we left home! I can't access purchasing tickets either on my desktop or phone. You dont care about customers or their needs and it shows in all of your actions and words. I always try to pay with PayPal, just for their excellent refund policy. What a stupid, stupid product decision. We often link to other websites, but we can't be responsible for their content. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. Then the final queue starts for buying tickets. Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events. AXS has gone down the hill as soon as they stopped taking calls. I just hope I can get into the show tonight with my proof of purchase and the order number, which thankfully the WEBSITE does provide when I log in. So, please do yourself a favour and buy from the venue direct. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Official Tickets and Your Source for Live Entertainment | AXS.com For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! And they had no answers for me. This is horrible, such a terrible app. 3. AXS Tickets: I have a ticket on AXS Mobile ID. It does not say Create an account to follow your favorite communities and start taking part in conversations. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. I never write negative reviews but this is the worst app I have ever tried to use. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. I linked and logged into Facebook, and then I got a page to verify my account. axs - Home - Facebook Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. Front row or on the aisle? The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. AXS shit the bed big time. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Why can't I see my AXS Mobile ID or e-tickets in the AXS app? Same here!

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