clipper pending passes

If you want to change your class of seating, you will need to reach out to our Reservations team. Vista Panoramic Upgraded window seats in Vista Class. If you are setting up Auto-Reload for a transit pass for the first time, Clipper will charge your credit card or bank accountbeforemaking the pass available for you to pick up. If you need a new Clipper card, save $3 dollars and use Clipper with Apple Pay and Google Pay on your phone or Apple Watch. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. A single beep and a green light means you paid for your ride. This means we couldnt process your payment for automatic reloading. Use the same ticket when you exit. New to Clipper? Note: If you are requesting a refund for unused transit passes and/or ride books that were loaded to your Clipper card in error, cancelling your card is not necessary. Passengers will board the vessel after clearing through U.S. Customs and Border Protection Immigration processing. When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. I checked online, and, lo, about $100 has disappeared from my account, and over $200 from my wifes account. If it is damaged, however, you will need to pay the $5 fee for a replacement card and restoration of your balance. Balance protection Online accounts Card cancellation, When value is available Online orders Blocked cards, How it works Mobile payments Clipper mobile app, How RTC cards work Accessible information Using Clipper equipment, Proof of eligibility Eligibility change Balance transfers, Protecting your privacy Information retention. Well I paid online so my serial number for the card is correct and said the $20 is ready for "pick up" which I went to the bart station and asked . Hop on our sleek, high-speed FRS Clipper catamarans for a relaxing and scenic cruise experience. Vending machinesaccept all U.S. coins and dollar bills (excluding $50 and $100 bills). Includes one-way or round trip travel via the Clipper ferry. Was I supposed to activate it somewhere? Please make sure you have reviewed the ID & Requirements required by the Canadian government prior to arriving at our Seattle terminal. Hotel Package: Non-refundable within 4 days of travel date. Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests. Imagine you want to take a trip on SMART that costs $5.50. Q: Im taking VTA, and *ding*: you are down to less than $1 on your Clipper card. If you have a question or comment that invoves Clipper, please contact Clipper Customer Service: Clipper Customer Service: Weekdays: 7:00 am - 7:00 pm Saturdays:7:00 am - 4:00 pm. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. On a successful tag, your Apple Watch will beep, and lights and a Travel OK screen will appear on the machine. Can I get reimbursed? Once onboard the vessel, an announcement will be made to retrieve parking validations at the galley. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. Caltrain - Clipper Tip: It takes 3-5 days (really) for | Facebook We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. This is just another barrier to transit: an opaque payment system. Pay With As of October 2022, new plastic Clipper cards are in limited supply at SFO station due to global supply chain issues. We do not accept cash, checks or debit cards requiring a PIN. We strongly encourage customers to take advantage of the time to unplug from technology! This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. All rights reserved. In Seattle, the nearby Bell Street Pier garage is located at 9 Wall Street, directly across Alaskan Way from the Edgewater Hotel. If you are not on the boat 15 minutes before the boat is scheduled to leave, you forfeit your seat and your fare. Call Clipper Customer Service at 877.878.8883, TDD/TTY 711 or 800.735.2929, to request reimbursement of any cash fares you feel have been mistakenly charged to your card. Due to limited loading capabilities, motorized scooters are typically not allowed in the cabin and are instead stored on the outside deck. Please submit all travel cancellation or change requests through our Contact Us page. Please note that The Hub is permanently closed. No input is required. As others have said, it's RFID interference with other cards that's likely the problem. Using Clipper | Clipper What happens if my transit benefit order will exceed the $300 cash balance limit? . The "A" Fast Pass isavailable on the Clipper card and is valid for a calendar month and lets you take unlimited rides on SFMTA/Muni vehicles and BARTbetween the Embarcadero station to Balboa Park station in San Francisco. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Upon arrival at our Victoria terminal, youll clear both Canadian Immigration and Customs at the same time. At your request, we can mail you a new card with your balance restored, typically within 2 business days. If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. Infants under 1 (<1) are free on the Clipper, but are not provided a seat. International travelers, including Canadian citizens, will need proof of being fully vaccinated against COVID-19. Golden Gate Ferry and Muni ticket machines only sell adult Clipper cards. If you are using a Clipper card (both with plastic card or on your iOS or Android smart device): When you get to the fare gate, you simply need to tag and go to pay for your ride. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. Go Pass Clipper Transition FAQ | Stanford Transportation Please allow ample time in your schedule to check in required luggage. Most card readers are updated within a day, but please allow up to 5 days for readers on buses and Muni light-rail trains to be updated. You can get an adult Clipper card and load cash value (accepted by all Bay Area transit agencies) at the BART San Francisco International Airport station in the International Terminal. questions, log in to your account. RTC Card and Accessibility. Please note that all passengers arriving in Seattle from Victoria will then go through a final clearance by U.S. Customs and Boarder Protection at the Seattle terminal. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. 877.878.8883. In Victoria, very limited daily pay parking is available at the terminal and overnight pay parking is available at the Hotel Grand Pacific, which is about a block from the terminal. The exception is BART HVD, which will be available the following day. There are three seating classes on the Victoria Clipper ferry. When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Your session is about to expire due to inactivity. Clipper cards pending pass? What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? This page includes when value is available, online orders, different types of value, and blocked cards. Choose an Option to Begin Planning Your Trip. Choose to stay logged in or to log out. When does the new 31-day pass become active? Comfort VIP Best of the best seats in Comfort Class! They are: Economy Class Situated on the lower deck of the main cabin, Economy Class offers locally sourced food, spirits and beverages available for purchase as well as an onboard gift shop. We also offer special discounts for children and military personnel. The Victoria Clipper V vessel is a passenger-only ferry. Loading Value and Automatic reloading. Select machines accept credit and debit cards. My transit benefit program told me they sent you the money. This is different in the phone environment. However, you can park your car at nearby parking garages before boarding the Clipper (Bell St. Garage near the Seattle terminal, hourly parking at the Victoria terminal or the Hotel Grand Pacific in Victoria). Learn more about Clipper on your phone. If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. Once one type of value is loaded onto the card, it cannot be converted or exchanged for a different type of value. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. You can also add value through the Clipper app. Bay Area Bikeshare users who use Clipper cards will also need to keep their plastic cards to unlock bikeshares. After your second tag, the card reader will display a message that your initial tag was refunded. Once you set up Auto-Reload, we need to confirm your payment method is valid. Learn more about our Victoria Clipper V on our vessel information page or take a virtual tour of the vessel. Please visit theGovernment of Canadas websitefor more information. Key Clipper information translated to Chinese. BART is working to install Add Valuemachines that accept credit cards at all stations systemwide. Children from countries other than the US or Canada will require a passport and possibly a Visa. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Monday-Friday 7 a.m. - 7 p.m. Saturday and Sunday 7 a.m. - 4 p.m. custserv@clippercard.com. I have loaded a lot of money on a clipper card through the website months ago. What should I do if my card is lost or stolen? Should you want to change your booking in any capacity, a $30 USD fee will be charged and you must contact us to modify your booking. It currently shows I have the amount in the pending passes area but shows I have it in cash value. After we collect payment, we will send you an email confirming this. For account-related Please note that you cannot use your phone to unlock bikeshares. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. Load a Clipper card onto your phone and pay with Apple Pay or Google Pay. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? Youth 5-18 years old get 50% off with a youth Clipper card. Ferry Building San Francisco Monday-Friday, 8 a.m.-6 p.m.Saturday, 8 a.m.-5 p.m.Sunday, 10 a.m.-4 p.m. 1600 Franklin Street Oakland Monday-Friday, 8 a.m.-5 p.m. 3331 North First St. San Jose Monday-Friday, 8:30 a.m.-4 p.m. 55-A West Santa Clara St. San Jose Monday-Friday, 9 a.m.-6 p.m. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account.

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